--- title: "Scenario 4: Self-Serve Library" description: This scenario maximizes immediacy by offering on-demand access at any time. It is operationally simple and works well for teams that do not want to manage chat. --- [Skip to content](https://hubspot.ewebinar.com/help/scenario-4-self-serve-library#main-content) [![ewebinar-logo](https://hubspot.ewebinar.com/hs-fs/hubfs/ewebinar-logo.png?width=156&height=25&name=ewebinar-logo.png)](https://ewebinar.com/) - [Help center](https://ewebinar.com/help) Open main navigation Close main navigation - [Help center](https://ewebinar.com/help) - [Account](https://app.ewebinar.com/home) [Account](https://app.ewebinar.com/home) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://hubspot.ewebinar.com/help?hsLang=en) 2. [Getting Started Right](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en) 3. [Schedule & Chat Setup Guide](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#schedule-chat-setup-guide) # Scenario 4: Self-Serve Library ### Choose a scenario as a starting point Below is one of [four common approaches to scheduling an eWebinar](https://hubspot.ewebinar.com/help/ewebinar-schedule-chat-setup-guide?hsLang=en). When deciding how to configure the **Schedule** and **Chat** of your eWebinar, pick the scenario that most closely fits with what you are trying to accomplish. **You can see and choose one of the four scenarios [here](https://hubspot.ewebinar.com/help/ewebinar-schedule-chat-setup-guide?hsLang=en).** ### What this scenario optimizes for This model maximizes immediacy by offering on-demand access at any time. It is operationally simple and works well for teams that do not want to manage chat. This is best for fully self-serve use cases, content libraries, or scenarios where the webinar is a resource rather than an interactive experience. ### Why this scenario exists Some teams want a webinar to be available 24/7 with virtually no operational overhead. This model supports that by removing scheduled and just-in-time sessions and chat. Because attendees can access the webinar immediately, this model supports high availability. However, it sacrifices the benefits of live, direct communication. ### How it manages chat expectations Chat is disabled, so attendees do not expect real-time interaction. Optionally, an email form can be used for questions. This shifts communication to an asynchronous channel and removes the expectation of immediate responses. ### Details of recommended configuration ### **Schedule tab** **Event type:** On-demand only **Scheduled webinars:** Off **On-demand webinars**: On **Just-in-time webinars**: Off **Replays**: Yes **Hours of operation**: No ### **Chat tab** **Chat preferences**: Email form(Recommended) or disabled completely. (We do not recommend the latter, since it means attendees literally have no way to contact you.) **Moderators**: N/A **Moderator notifications**: N/A **Welcome messages**: N/A **Auto response**: N/A ### Tradeoffs - Engagement is typically lower than [other scheduling scenarios](https://hubspot.ewebinar.com/help/ewebinar-schedule-chat-setup-guide?hsLang=en), because the experience feels more like a standard recorded video and, therefore, less differentiated. - Chat is no longer a real-time channel. You lose the opportunity to answer questions in the moment, which can reduce conversions and attendee confidence. It also removes the feeling of a high-touch experience for attendees. - Follow-up becomes more important. Since there’s no live interaction, email sequences and post-webinar CTAs must do more of the work. - Engagement and watch-time improvements depend heavily on how well you adapt your webinar script for automation and interactivity. - [Getting Started Right](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#main-content) - [START HERE! 👇](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#start-here) - [Schedule & Chat Setup Guide](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#schedule-chat-setup-guide) - [Plan, Script & Record](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#main-content) - [Develop a presentation that works](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#develop-a-presentation-that-works) - [Adapt your script for automation](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#adapt-your-script-for-automation) - [Record your presentation](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#record-your-presentation) - [Create & Configure](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#main-content) - [Create your eWebinar](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#create-your-ewebinar) - [Schedule: Choose when and how people can atttend](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#schedule-choose-when-and-how-people-can-atttend) - [Notifications: Set up reminders and follow-ups](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#notifications-set-up-reminders-and-follow-ups) - [Interactions: Pre-program engagement & manage video](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#interactions-pre-program-engagement-manage-video) - [Chat: Configure chat for your goals and availability](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#chat-configure-chat-for-your-goals-and-availability) - [Registration: Design your registration experience](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#registration-design-your-registration-experience) - [Settings: Customize the webinar experience](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#settings-customize-the-webinar-experience) - [Webinar Series: Build structured learning paths](https://hubspot.ewebinar.com/help/create-configure?hsLang=en#webinar-series-build-structured-learning-paths) - [Publish & Promote](https://hubspot.ewebinar.com/help/publish-promote?hsLang=en#main-content) - [Test and publish your eWebinar](https://hubspot.ewebinar.com/help/publish-promote?hsLang=en#test-and-publish-your-ewebinar) - [Share and embed your eWebinar](https://hubspot.ewebinar.com/help/publish-promote?hsLang=en#share-and-embed-your-ewebinar) - [Registration and access options](https://hubspot.ewebinar.com/help/publish-promote?hsLang=en#registration-and-access-options) - [Integrate & Track](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#main-content) - [CRM setup and property mapping (e.g. for a sales funnel)](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#crm-setup-and-property-mapping-e-g-for-a-sales-funnel) - [Scripts and tracking pixel setup](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#scripts-and-tracking-pixel-setup) - [CRM and marketing automation integrations](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#crm-and-marketing-automation-integrations) - [Chat, SMS, WhatsApp, and email integrations](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#chat-sms-whatsapp-and-email-integrations) - [Video import integrations](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#video-import-integrations) - [Payment integrations](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#payment-integrations) - [Course and certification integrations](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#course-and-certification-integrations) - [Custom integrations](https://hubspot.ewebinar.com/help/integrate-track?hsLang=en#custom-integrations) - [Webinar Dashboards](https://hubspot.ewebinar.com/help/webinar-dashboards?hsLang=en#main-content) - [Dashboard basics](https://hubspot.ewebinar.com/help/webinar-dashboards?hsLang=en#dashboard-basics) - [Understand analytics and performance](https://hubspot.ewebinar.com/help/webinar-dashboards?hsLang=en#understand-analytics-and-performance) - [Moderate and respond to chat](https://hubspot.ewebinar.com/help/webinar-dashboards?hsLang=en#moderate-and-respond-to-chat) - [Account & Subscription](https://hubspot.ewebinar.com/help/account-subscription?hsLang=en#main-content) - [Manage your subscription and add-ons](https://hubspot.ewebinar.com/help/account-subscription?hsLang=en#manage-your-subscription-and-add-ons) - [Set up team roles and permissions](https://hubspot.ewebinar.com/help/account-subscription?hsLang=en#set-up-team-roles-and-permissions) [![Chill listening crop-3](https://hubspot.ewebinar.com/hs-fs/hubfs/logo_main_small%20(2).png?width=149&height=24&name=logo_main_small%20(2).png "Chill listening crop-3")](https://ewebinar.com/) © 2026 eWebinar™ Labs Inc. 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