--- title: Guide to Using Replays in eWebinar description: Replays work differently than any other session type in eWebinar. This guide explains what you need to know to use them with confidence. --- [Skip to content](https://hubspot.ewebinar.com/help/guide-to-using-replays-in-ewebinar#main-content) [![ewebinar-logo](https://hubspot.ewebinar.com/hs-fs/hubfs/ewebinar-logo.png?width=156&height=25&name=ewebinar-logo.png)](https://ewebinar.com/) - [Help center](https://ewebinar.com/help) Open main navigation Close main navigation - [Help center](https://ewebinar.com/help) - [Account](https://app.ewebinar.com/home) [Account](https://app.ewebinar.com/home) How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://hubspot.ewebinar.com/help?hsLang=en) 2. [Getting Started Right](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en) 3. [Schedule & Chat Setup Guide](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#schedule-chat-setup-guide) # Guide to Using Replays in eWebinar Replays work differently than any other session type in eWebinar. This guide explains what you need to know to use them with confidence. ### How to decide whether to enable Replays in your Schedule The main difference between replays and other session types is control over the video. **Replays** **allow full video control**, including skipping forward and backward freely. Replay links canbe **watched (or rewatched) at any time.**  **Scheduled**, **on-demand**, and **just-in-time sessions** run in real time once they begin. Even though the content is recorded, **attendees cannot freely skip around.**  When these types of sessions end, they are over. **They cannot be rewatched.** When deciding whether to enable replays in your schedule, ask yourself: **"Do I want to require attendees to watch my full webinar from beginning to end?"** If the answer is yes, **leave replays off** in your Schedule to preserve the event-style experience, at least on first viewing. (This can create a higher level of commitment and increase watch times.) In general, however, if you’re comfortable with some attendees having full playback control on first viewing, **leave replays on**. It just gives attendees another way to access your webinar on their own schedule and terms, which can increase attendance. If you **ALWAYS** want viewers to have full control over the video playback, then choose **On-demand only** as the **Event type** in your **Schedule**, and then **ONLY** enable **Replays**. | #### **Limited video controls in other session types** You can give some video control in scheduled, on-demand, and just-in-time sessions: - Brief pausing (Settings) - Playback speed control (Settings) - Navigable **Agenda items**, similar to chapters in a YouTube video (Interactions) However, viewers *never* have full control to freely skip around the video as in a replay. | | --- | ### If you leave Replays off in your Schedule, they are still included in follow-up emails by default Turning replays off in the Schedule tab means attendees cannot register for your webinar to immediately receive a replay link. However, replay links can still be included as links in follow-up emails — and **they are included by default**.  Nearly all eWebinar cystomers include replay links in their follow-up emails even when replays are disabled in the Schedule. (The thinking is, "I’d rather people watch my webinar from start to finish the first time. But if they miss the session they signed up for, it’s better they watch a replay than not watch at all.") **If you don't want replay links to be sent in your follow-ups, you must remove them.** ### If you leave replays off in your Schedule and keep them in follow-ups If someone registers for a scheduled, just-in-time, or on-demand session and does *not* attend, their first time watching your webinar will be through the replay link in a follow-up email (unless they re-register). Knowing this, you may want to adjust how chat behaves for replays. Because replay links can be watched at any time, you may want to: - Use the [replay welcome message](https://ewebinar.com/help/feature-glossary-of-best-practices-chat-tab#welcome-replays)\* to clarify response-time expectations (Recommended) OR - Switch replays to **Email form only** in **Chat preferences** \* The replay welcome message only appears for attendees who did not attend a session and are watching for the first time via the replay link. ### Replays and hours of operation *Replays are never affected by the [H](https://ewebinar.com/help/feature-glossary-of-best-practices-schedule-tab#hours-of-operation)[ours of operation](https://ewebinar.com/help/feature-glossary-of-best-practices-schedule-tab#hours-of-operation) you set in your Schedule.* If replays are enabled in your Schedule or included in follow-up emails, they can be watched at any time, including outside your hours of operation. **NOTE**: For teams following scheduling [Scenarios 2 or 3](https://hubspot.ewebinar.com/help/ewebinar-schedule-chat-setup-guide?hsLang=en), this is another reason to use the [replay welcome message](https://ewebinar.com/help/feature-glossary-of-best-practices-chat-tab#welcome-replays) to clarify response times (recommended) or switch **Chat preferences** for replays to the **Email form** **form**. ### Do not share individual replay links publicly! Replay links are unique to each attendee and retain that attendee’s chat and interaction history. **They are not meant to be shared publicly.** If you wish to share a replay link publicly, like in a social media ad, consider using an [ungated replay link](https://ewebinar.com/help/ungated-replays-and-on-demand). - [Getting Started Right](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#main-content) - [START HERE! 👇](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#start-here) - [Schedule & Chat Setup Guide](https://hubspot.ewebinar.com/help/getting-started-right?hsLang=en#schedule-chat-setup-guide) - [Plan, Script & Record](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#main-content) - [Develop a presentation that works](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#develop-a-presentation-that-works) - [Adapt your script for automation](https://hubspot.ewebinar.com/help/plan-script-record?hsLang=en#adapt-your-script-for-automation) - 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